We are the sole owners of the information collected on this Site.
· help us make the Site easier to use by not having to enter information more than once.
· Quicker to find information, products, and services that you need.
· show you all the new information, products, and services that we are offering.
The information that we collect from you in several different ways on this Website, that you voluntarily give us via fulfill your shipping orders, e-mail and/or other direct contact from you. We will not sell or rent your information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of us, other than as necessary to fulfill your request, e.g. to ship an order.
For ship an order, you will be prompted to provide us some personal information, including but not limited to your name, shipping address(es), phone number, email address, Paypal account and credit card number. We will not store, hold or keep this information in our files. In addition, we may also ask for your country of residence and/or your organization’s country of operation, so we can comply with all applicable laws and regulations, and for your gender. These kinds of personal information are used for billing purposes, to fulfill your orders and/or service
requests, to communicate with you about your order and the Site, and for internal marketing purposes. If we encounter any problem when processing your order, your personal information may be used to contact you.
About your e-mail address, several locations of the Site allow you to enter your e-mail address for purposes including but not limited to: to request us to inform you of the new brands, new product styles, product sizes, and any updates of service; or to sign up for email newsletters and/or special offers.
Know more about the cookies, or web beacons, below, for more details
ABOUT USE AND DISCLOSURE INFORMATION
Internal Use. Your personal information will be used to process your order and to provide you with our customer service. Your personal information may be used internally to improve the Sites’ content, layout and outreach, and for our own marketing usage (including notify you of our unique, customized services and products), and to decide ordinary marketplace data of the visitors to the Site.
Communications with You: Your personal information will be used to communicate with you about the Site, your orders and the deliveries. Besides, on the rare occasions there is a service-related announcement may send to you if it is necessary (e.g. if we have to suspend or stop our service temporarily for maintenance.) Also, you may submit your email address to request us to inform you of the new brands, new product styles, product sizes, and any updates of service; or to sign up for email newsletters and/or special offers. If you submit your email address to us, we can send you the information via email. We always allow you to stop the future emails (see the bow out section, below, for more details). If you are choosing to place any order, because of that we have to communicate with you, so you cannot stop receiving the emails related to your orders.
External Use. We want to give you the wonderful service and a real good selection too. We do not sell, rent, market, trade, license, send or otherwise disclose your specific personal information or financial information to any third parties, except that:
Just like most Internet retailers, sometimes we perform particular functions by using others on our behalf. When we share or disclose information to these service providers, the information that we disclose is to help them to achieve their service, our goal. E.g. an order that deliver any products to you, we have to share some information to these service providers. We cooperate with the third parties (as Speed Post Hong Kong, SF- Express Service, and DHL) to ship the orders, to assure the delivery, from getting feedback and so that we can improve of the quality of our service, assess and also improve the quality of their service of these third parties. For the example of these shippers, some personally information will be provided with them such as your name, shipping address, e-mail, and your phone number.
And similarly, to help you purchase the products and provide a great customer service to you, we have to provide your credit card number to the financial-services corporations such as credit-card processors and issuers. When we hand over your credit card number for authorization, we are using the state-of-the-art data encryption to protect all your personal information.
We may share or disclose such information in response to the requests from the law enforcement officials conducting investigations; subpoenas; an order from court; or if we are otherwise required to disclose any information by law. Also, we will release any personal information where disclosure is necessary to protect our legal rights, implement our Terms and Conditions or any other agreements, or to protect and safeguard ourselves or others. For example, we may share or provide information to lower the risk of fraud or if someone uses or tries to use the Site for any illegal reasons or to commit a crime or fraud.
We may share any non-personal information (such as the numbers of daily visitors to a specific or particular web page, or the size of the orders placed on a certain date) with the third parties such as advertising cooperator. This information does not directly shows-personal-identify you or any user.
We take precautions to protect your information. When you submit sensitive information via the website, your information is complete protected both online and offline.
Wherever we collect sensitive information (such as credit card data), the information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page. And we also take several steps to protect your personal information in our equipment. The access to your personal information is limited.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need access to the information to perform a specific job (For Example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Finally, we rely on third-party service providers for the physical security of some of our computer hardware. We believe that their security procedures are adequate. For example, when you visit the Site, you access servers that are kept in a secure physical environment, behind a locked cage and an electronic firewall.
While we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security.
ABOUT BOW OUT OR CORRECTIONS
Upon to your request, your personal information will be corrected or updated; stop sending emails to the e-mail address that you submit. You can make all these requests by e-mail to us
Please do not e-mail your credit-card number and/or any sensitive information.
ABOUT OFFLINE COLLECTION, USE AND DISCLOSURE OF INFORMATION
We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
Web beacons assist in delivering cookies and help us to determine whether a web page on the Site has been viewed and, if so, how many times. For example, any electronic image on the Site, such as an ad banner, can function as a web beacon. Web Beacons will not record your unique information
UPDATES TO THIS POLICY
Effective January 27, 2015
We are not responsible for the content or privacy practices on any other website not operated by Sole Avenue Co., Ltd. to which the Site links to and/or that links to the Site.