We are the sole owners of the information collected on this Site.

·         help us make the Site easier to use by not having to enter information more than once.

·         Quicker to find information, products, and services that you need.

·         show you all the new information, products, and services that we are offering.


The information that we collect from you in several different ways on this Website, that you voluntarily give us via fulfill your shipping orders, e-mail and/or other direct contact from you. We will not sell or rent your information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of us, other than as necessary to fulfill your request, e.g. to ship an order.


For ship an order, you will be prompted to provide us some personal information, including but not limited to your name, shipping address(es), phone number, email address, Paypal account and credit card number. We will not store, hold or keep this information in our files. In addition, we may also ask for your country of residence and/or your organization’s country of operation, so we can comply with all applicable laws and regulations, and for your gender. These kinds of personal information are used for billing purposes, to fulfill your orders and/or service
requests, to communicate with you about your order and the Site, and for internal marketing purposes. If we encounter any problem when processing your order, your personal information may be used to contact you.

About your e-mail address, several locations of the Site allow you to enter your e-mail address for purposes including but not limited to: to request us to inform you of the new brands, new product styles, product sizes, and any updates of service; or to sign up for email newsletters and/or special offers.

Unless you ask us not to, we may contact you via email in the future to tell you about information, new products or services, or changes to this privacy policy.

About cookies and the other technology, like many other websites, the Site uses cookies and web beacons (also called as clear GIF technology or “action tags”) to speed up your use of the Site, recognize you and your access privileges, and track your Site usage.

Know more about the cookies, or web beacons, below, for more details




Internal Use. Your personal information will be used to process your order and to provide you with our customer service. Your personal information may be used internally to improve the Sites’ content, layout and outreach, and for our own marketing usage (including notify you of our unique, customized services and products), and to decide ordinary marketplace data of the visitors to the Site.

Communications with You: Your personal information will be used to communicate with you about the Site, your orders and the deliveries. Besides, on the rare occasions there is a service-related announcement may send to you if it is necessary (e.g. if we have to suspend or stop our service temporarily for maintenance.) Also, you may submit your email address to request us to inform you of the new brands, new product styles, product sizes, and any updates of service; or to sign up for email newsletters and/or special offers. If you submit your email address to us, we can send you the information via email. We always allow you to stop the future emails (see the bow out section, below, for more details). If you are choosing to place any order, because of that we have to communicate with you, so you cannot stop receiving the emails related to your orders.

External Use. We want to give you the wonderful service and a real good selection too. We do not sell, rent, market, trade, license, send or otherwise disclose your specific personal information or financial information to any third parties, except that:

Just like most Internet retailers, sometimes we perform particular functions by using others on our behalf. When we share or disclose information to these service providers, the information that we disclose is to help them to achieve their service, our goal. E.g. an order that deliver any products to you, we have to share some information to these service providers. We cooperate with the third parties (as Speed Post Hong Kong, SF- Express Service, and DHL) to ship the orders, to assure the delivery, from getting feedback and so that we can improve of the quality of our service, assess and also improve the quality of their service of these third parties. For the example of these shippers, some personally information will be provided with them such as your name, shipping address, e-mail, and your phone number.

And similarly, to help you purchase the products and provide a great customer service to you, we have to provide your credit card number to the financial-services corporations such as credit-card processors and issuers. When we hand over your credit card number for authorization, we are using the state-of-the-art data encryption to protect all your personal information.

We may share or disclose such information in response to the requests from the law enforcement officials conducting investigations; subpoenas; an order from court; or if we are otherwise required to disclose any information by law. Also, we will release any personal information where disclosure is necessary to protect our legal rights, implement our Terms and Conditions or any other agreements, or to protect and safeguard ourselves or others. For example, we may share or provide information to lower the risk of fraud or if someone uses or tries to use the Site for any illegal reasons or to commit a crime or fraud.

We will not trade (or market or sell or rent) any personally identifiable information to other companies as part of our regular course of business. However, it’s possible that we could acquire, merge with, combine with or be obtained by another company or that some or all of our assets might be disposed. If that happens, any of your personal information may be disclosed or show to another company, but that disclosure will also be subject to the Privacy Policy in effect.

We may share any non-personal information (such as the numbers of daily visitors to a specific or particular web page, or the size of the orders placed on a certain date) with the third parties such as advertising cooperator. This information does not directly shows-personal-identify you or any user.




We take precautions to protect your information. When you submit sensitive information via the website, your information is complete protected both online and offline.

Wherever we collect sensitive information (such as credit card data), the information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page. And we also take several steps to protect your personal information in our equipment. The access to your personal information is limited.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need access to the information to perform a specific job (For Example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Finally, we rely on third-party service providers for the physical security of some of our computer hardware. We believe that their security procedures are adequate. For example, when you visit the Site, you access servers that are kept in a secure physical environment, behind a locked cage and an electronic firewall.

While we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security.




Upon to your request, your personal information will be corrected or updated; stop sending emails to the e-mail address that you submit. You can make all these requests by e-mail to us

Please do not e-mail your credit-card number and/or any sensitive information.




As you may expect from us, the main and most of information that we collect is acquired through the Site, and this Privacy Policy applies only to that personal information collect online. Also, we may collect the information even offline, where we will also do our best to protect and secure the privacy of your personal information. For example: someone calls us to place an order and/or to ask any questions. When someone calls us, we have to ask only for all the personal information that we need for place the order or to answer the question. When we need to store or keep information (such as the order information), we will enter it into our database through secure encryption. For another example includes faxes. If you fax anything to us, the fax will be acted upon and then either stores it a locked storage or the fax will be shredded if the information is no need to hold. And there are another ways the personal information that we could learn offline (e.g. we suppose someone can send us a letter including a return address), and in this Policy doesn’t discuss or attempt to portend all the methods or uses. As we said, we will also do our best to treat offline collection, uses, and disclosures consistently with our connected online practices.




We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.




Web beacons assist in delivering cookies and help us to determine whether a web page on the Site has been viewed and, if so, how many times. For example, any electronic image on the Site, such as an ad banner, can function as a web beacon. Web Beacons will not record your unique information




If the Privacy Policy has been changed and/or updated, we will post the changes and/or updates on the Website so that you will always be aware of what information we collect, use and disclose. We encourage you to review this Privacy Policy from time to time so you will know if the Privacy Policy has been changed or updated. If you have any questions about the Privacy Policy, please contact us at (+852)2580-5236 11:00-22:00 Hong Kong local time or e-mail to


Effective January 27, 2015


Privacy Policy

Privacy Policy

Thank you for access to the, this Website (“Site”) operated by Sole Avenue Co., Ltd., we respect your privacy and want to protect your personal information. To learn more, please read through this Privacy Policy.

This Privacy Policy explains how your personal information collected, used and (under certain conditions) disclosed. This Privacy Policy also explains each steps we have taken to secure your personal information. Finally, this Privacy Policy explains your options regarding the collection, use and disclosure of your personal information. By visiting the directly or through another site, you accept the practices described in this Privacy Policy.

This privacy policy applies to the This privacy policy does not necessarily apply to any offline collection of your personal information. Please see below for details.

We are not responsible for the content or privacy practices on any other website not operated by Sole Avenue Co., Ltd. to which the Site links to and/or that links to the Site.